Terms of service
TERMS OF SERVICE
Last updated: 30 December 2025
OVERVIEW
Welcome to Bloomorya! The terms “we”, “us” and “our” refer to Bloomorya. Bloomorya operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Bloomorya is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (https://bloomorya.com/policies/privacy-policy). If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services. However, product colors, flowers, or arrangements may vary due to seasonal availability, natural variation, or screen and device settings.
We do not warrant that the appearance or quality of any product will exactly match images shown on our website. All product descriptions are subject to change at any time without notice at our sole discretion.
We reserve the right to discontinue any product at any time and to limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. Bloomorya reserves the right to accept or decline any order at its discretion. An order is only accepted once payment has been successfully processed and confirmation has been sent.
Please review your order carefully before submitting. Once an order has been accepted, cancellation may not be possible.
All purchases are subject to our Refund Policy:
https://bloomorya.com/policies/refund-policy
You represent and warrant that purchases are for personal or household use only and not for resale or commercial purposes.
SECTION 4 – PRICES AND BILLING
All prices are subject to change without notice. Prices shown at checkout are final and include applicable taxes unless stated otherwise. Shipping and handling fees are calculated at checkout.
You agree to provide current, complete, and accurate billing and payment information. You authorize us to charge your chosen payment method for all purchases made through the Services.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. Bloomorya is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.
Risk of loss and title for products pass to you upon delivery to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including text, images, logos, designs, graphics, and software, is owned by Bloomorya or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized use, reproduction, or distribution of any content is prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which we do not monitor or control. These tools are provided “as is” and “as available” without warranties of any kind.
Use of optional tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party websites.
Accessing third-party websites is done at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Bloomorya is powered by Shopify. However, all purchases are made directly with Bloomorya. Shopify is not responsible for any aspect of sales between you and Bloomorya.
You expressly release Shopify and its affiliates from all claims arising from transactions with Bloomorya.
SECTION 10 – PRIVACY POLICY
Your submission of personal information through the Services is governed by our Privacy Policy:
https://bloomorya.com/policies/privacy-policy
Because the Services are hosted by Shopify, your data may also be processed in accordance with Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
If you submit any feedback, suggestions, or reviews, you grant Bloomorya a perpetual, royalty-free, worldwide license to use such content for any purpose.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for any unlawful or prohibited purpose, including violating laws, infringing intellectual property rights, transmitting malware, or engaging in abusive or harmful behavior.
SECTION 14 – TERMINATION
We may terminate or suspend your access to the Services at any time without notice. All obligations incurred prior to termination remain enforceable.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Bloomorya shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Bloomorya, Shopify, and their affiliates from any claims arising out of your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Bloomorya regarding use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our prior written consent. We may assign our rights at any time.
SECTION 21 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes shall be submitted to the competent courts in the Netherlands.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 24 – CONTACT INFORMATION
Bloomorya
Van den Berghlaan 125
2132 AC, Hoofddorp
The Netherlands
Email: support@bloomorya.com
Phone: +31 6 31075895
Chamber of Commerce (KvK): 83375732
VAT number: NL003814203B61